Privacy policy

Information on EU Regulation 2016/679 G.D.P.R.


Updated 01.04.2021

The user's personal data are used in compliance with the principles of protection of personal data established by the GDPR 2016/679 Regulation.


Methods and purposes of the processing

We inform you that the data will be processed with the support of the following means:

- Paper (registration forms, order forms, etc.)

- IT (management software, accounting, etc.)

with the following purposes:

- provision of services / products requested by the Customer and directly and indirectly related activities

- administrative and accounting purposes related to orders / service / supply contracts

- Processing, printing, enveloping and shipping of invoices

- Management of movable and real estate assets

-Programming of activities (planning and monitoring of work)

-Internal control services (safety, productivity, quality of services)

- Surveys of the degree of customer satisfaction

-Service of acceptance of electronic and non-electronic payments

- Transport operations (passengers and / or goods)

- Any insurance services connected to the Client's request (civil liability, life, health and calamity insurance)

Any refusal to allow the processing of data makes it impossible to use the service requested by the user.


Legal basis

The provision of data is mandatory for all that is required by legal and contractual obligations and therefore any refusal to provide them in whole or in part may make it impossible to provide the requested services.
The Data Controller processes the users' optional data on the basis of consent, i.e. through the explicit approval of this privacy policy and in relation to the methods and purposes described below.


Recipient category

Without prejudice to communications made in fulfillment of legal and contractual obligations, all data collected and processed may be communicated exclusively for the purposes specified above to the following categories of interested parties:

Consultants and external collaborators, internal persons authorized to process data.


Retention period

The data required for contractual and accounting purposes are kept for the time necessary to carry out the commercial and accounting relationship.

The data of those who do not purchase or use products / services, despite having had a previous contact with company representatives, will be immediately deleted or treated anonymously, where their conservation is not otherwise justified, unless it has been validly acquired. the informed consent of the interested parties relating to a subsequent commercial promotion or market research activity.


Rights of the interested party

Pursuant to European Regulation 679/2016 (GDPR) and national legislation, the interested party may, according to the methods and within the limits established by current legislation, exercise the following rights:

- request confirmation of the existence of personal data concerning him (right of access);

- to know its origin;

-Receive intelligible communication;

- have information about the logic, methods and purposes of the processing;

- request the updating, rectification, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected;

- in cases of consent-based processing, receive their data provided to the owner, in a structured and readable form by a data processor and in a format commonly used by an electronic device;

- the right to lodge a complaint with the supervisory authority.


Requests should be addressed to the Data Controller.



The Guest authorizes the disclosure of his personal data to third parties in relation to obligations connected with the rental relationship (Legislative Decree 196/2003).